Bloomreach Integration

“ePace has helped us tame the wild beast called Exponea (later Bloomreach) – from implementing the entire solution to planning and setting up detailed campaigns and scenarios.

I was particularly impressed by the strategic overlap, business insight and meticulous execution. We’d probably fall flat on our faces if we tried to implement Exponea without their assistance. It’s not a tool that can be easily handled in-house, unless you have a robust custom CRM team. This allowed us to take our CRM and targeted automated communication to a higher level, I’d say well above the previous standard.”

“The analysis of our existing communication and the personalisation design for selected automated customer scenarios proved invaluable and gave us a fresh perspective on our communication.

We see a high added value in such an approach to the customer, especially with regard to our specific target group. What I particularly appreciate about ePace at this stage is the ability to empathise with the customer’s needs and focus on adding value for the HUDYsport customers quickly.”

“I met Jaroslav Novák and Martina Vojtěchová by chance through my friend Vojta Vecán, an architect. And as is often the case in life, the best comes when you least expect it!

I finally feel like our marketing is working in line with our expectations. They always take a holistic approach and focus on the bigger picture. I was impressed already by their first presentation – an analysis of our company, and forward to working with them and enhancing our company’s growth, visibility, awareness and personalised communication with our customers. It’s a challenge to do things differently and do them right. That has basically been my personal credo in business for the last 26 years. Choosing the right professionals for the journey, however, is everything. Let everyone do what they’re good at and things will start to fall into place.”