Get Measurable Results from Your Customer Data

Unlock the full potential of CDP Bloomreach. Our optimisation will pool all available information, giving you a deeper insight into your customer data. Your productivity and marketing performance will skyrocket, along with conversion and customer satisfaction.

30% higher
productivity

You’ll see results in just 5 months of optimising your Bloomreach implementation with us.

Bloomreach
extensions

We’ll optimise your Bloomreach and add custom extensions for an even better customer experience.

We’re open to all forms of cooperation

We can oversee individual projects and provide temporary or strategic help, as long as our work brings results.

Triple the return on every penny invested within nine months

We know from experience we can increase Bloomreach’s productivity by at least 30% after just five months. Within nine months, you’ll see a threefold return on each penny invested. All thanks to working effectively and leveraging your customer data.

Why bring us along on your Bloomreach journey

Rational approach

We measure everything we do. We are constantly looking for the best ways to drive productivity and efficiency.

Three worlds in one

We always think in terms of marketing, IT and business as a whole. Success is only possible if all three work together.

Expertise

Customer experience is our speciality and we’re continuously developing our expertise.

Speed

Experience our lightning-fast implementation. After all, 'pace' is in our name.

Brands we’ve already helped with Bloomreach optimisation

“ePace has helped us tame the wild beast called Exponea (later Bloomreach) – from implementing the entire solution to planning and setting up detailed campaigns and scenarios.

I was particularly impressed by the strategic overlap, business insight and meticulous execution. We’d probably fall flat on our faces if we tried to implement Exponea without their assistance. It’s not a tool that can be easily handled in-house, unless you have a robust custom CRM team. This allowed us to take our CRM and targeted automated communication to a higher level, I’d say well above the previous standard.”

Milan Duda, Marketing DirectorCZC.cz

“The analysis of our existing communication and the personalisation design for selected automated customer scenarios proved invaluable and gave us a fresh perspective on our communication.

We see a high added value in such an approach to the customer, especially with regard to our specific target group. What I particularly appreciate about ePace at this stage is the ability to empathise with the customer’s needs and focus on adding value for the HUDYsport customers quickly.”

Radek Kronika, Chief Marketing OfficerHUDYsport

“I met Jaroslav Novák and Martina Vojtěchová by chance through my friend Vojta Vecán, an architect. And as is often the case in life, the best comes when you least expect it!

I finally feel like our marketing is working in line with our expectations. They always take a holistic approach and focus on the bigger picture. I was impressed already by their first presentation – an analysis of our company, and forward to working with them and enhancing our company’s growth, visibility, awareness and personalised communication with our customers. It’s a challenge to do things differently and do them right. That has basically been my personal credo in business for the last 26 years. Choosing the right professionals for the journey, however, is everything. Let everyone do what they’re good at and things will start to fall into place.”

Michaela Vlčková, FounderLa Marque

Other testimonials

ePace services for Bloomreach

ATEP (Active Target Email Policy)

We’ll set up rules (scenarios) that will automatically classify your customers as active or inactive. You’ll be able to communicate in a more targeted way.

Recommendations (singlechannel/omnichannel)

We’ll set up automated models to recommend suitable products to customers based on their behaviour. This can increase conversion by 10–17%.

ePace.ai

Our in-house data science team designs and trains new data models that bring new ways of identifying processes and moments to enhance customer experience.

Discover what else we offer

You have already integrated the platform. Now you’re probably wondering what other tasks lie ahead. Here you can take a look at the basic ones. We will be happy to explain everything and prepare a suitable option for you.

Bloomreach set-up check

The set-up lays the groundwork for the platform’s proper functioning. We’ll check your setup and recommend potential improvements, whether in terms of performance or cost savings.

Development strategy

Are you eager to start exploring new areas and projects and drive further development, but are unsure about how to proceed? We’ll prepare a development strategy for you (we do this every year for existing clients).

Use Case Design

Get a new perspective on Bloomreach use cases. We use a variety of visualisation techniques to give you fresh insights into how to better use the platform.

Use case maintenance & management

Bloomreach can sometimes feel overwhelming. That’s where we can help you look through the scenarios, rules automation and communication hierarchy and identify priorities.

Use cases optimisation

Designing and running a specific use case is only the beginning. As your data and customer behaviour evolve, use cases need improving. We’ll be happy to help you with that.

Performance evaluation

With Bloomreach, you can finally measure and control everything. Through our experience across multiple projects, we’ve developed methods to measure the overall performance and benefits of CDPs, as well as individual scenarios.

Events Tracking & Management

Too much of anything is never a good thing and this is especially true when it comes to tracking and events. We’ll share the best practices to avoid getting swamped by data. All without losing the information you need.

Analytics and reporting

In 80% of cases, you can get by with analytics directly in Bloomreach. But what about the other 20%? We’ll be happy to integrate your data with tools such as Power BI or have our data science team prepare the reports for you.

Customer profiling

With Bloomreach, you can offer your customers benefits in exchange for information about themselves. Let us help you define what these benefits could be.

Personalisation

The ultimate goal. The highest mountain. The peak we all hope to reach using CDPs. Together we’ll find the best way to use Bloomreach and make your customers feel like the entire e-shop has been built exclusively for them.

Turn your data into ultimate customer experiences

Take the first step towards better leveraging your customer data today. Leave us your contact information, and we’ll reach out to you within two business days.